PSFK is a New York City based trends research and innovation company that publishes a daily news site, provides trends research and innovation consultancy, manages a network of freelance experts and hosts idea-generating events. We aim to inspire our readers, our clients and our guests to make things better – whether that’s better products, better services, better lives or a better world.
— From the PSFK Website
I’m not sure exactly what most of that entails, but I do know that PSFK put up a long post yesterday — “Four Storytelling Genres of Brand Re-Invention” — adapting Frye’s theory of myths wholesale (although they probably should have valued it retail). A sample:
The literary critic Herman Northrop Frye explored the typology of narrative genres. He emerged with a core set, you might call the Four Seasons; Romance, Tragedy, Comedy, and Irony. These archetypal genres play an important role in the history of literary traditions, media, and the cultural psyche. Frye argued that most stories about the human experience fall into one of these four general buckets. There’s some great insight to draw on when it comes to the process of re-invention.
1. ROMANCE represents a “back to origin” story thru re-commitment to core values and re-interpretation of the past.
This is a very popular genre that guides many if not most brand re-inventions. The Obama political campaign was based on these principles. While the message was built on change, it was always in the context of fulfilling our ancient promise and manifest destiny as a nation. Those famous Moleskine notebooks is equally a story of an almost defunct brand with legendary origins, brought back from obscurity and re-packaged for the new context of culture creatives.
Another great example is that of Apple. Just last week Apple replaced Microsoft as the largest market cap tech company in the world. Yet back in 1997, Apple was in a different place. When Steve Jobs returned, it was on the brink of bankruptcy, and a strong acquisition target. Jobs re-ignited the fire – by reminding people of the company’s DNA and its legacy for free-spirited ingenuity. Its no small coincidence, that equally in 1997 Apple launched its groundbreaking Think Different campaign. It announced first to itself and then the world, that it remembered who it really was.
2. TRAGEDY is the classic redemption storyline.
We love it when our heroes fall from grace only to get back up for another chapter. It’s how Donald Trump and Martha Stewart got a second chance and each became ever bigger global brands. And it’s what both Toyota and Tiger Woods are now desperately praying they can accomplish.Domino’s Pizza is an example of a big brand success to give us hope. The brand hit rock bottom last year after two employees posted a Youtube video with distasteful food pranks played on unsuspecting customers. The scandal that ensued but Domino’s in the brand reputation hot seat.
Fast forward to the spring 2010. Domino’s current campaign is a mea culpa to the world. In the ads, executives acknowledge how they lost touch with the quality and taste of their product. In turn, they listened soberly to customer complaints and have re-formulated their pizza into something they can be proud of. They’ve also created a marketing campaign with incentives for people to come back and give them a chance. Two medium pizzas for just $5.99 each! I’m getting hungry just thinking about it.


